Shipping and returns

Shipping

We will ship your order within 7 business days.

You will receive an e-mail confirming the shipment of your parcel, which will contain a tracking number allowing you to follow the delivery status.

Shipping to France : 3 euros
Free shipping from 25 euros

Europe, Us and Canada

International shipping : 6 euros
Free shipping from 50 euros (around 56$)

Other countries :

International shipping : 10 euros
Free shipping from 50 euros (around 56$)

 

Customs fees or taxes may be applied by customs of your state and cannot be handle by thephonecoat.


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Returns

Attention : You have 14 days from the day after receipt of your order to make a return request by writing to hello@thephonecoat.com.

Items must be returned in their original packaging, new, not installed and with all items for installation.


Return costs are your responsibility and are at your own risk via the carrier of your choice.


After receiving an e-mail from us confirming the validation of your return, send us your package to the following address using a tracking code :

ThePhoneCoat
16 rue Troyon
92310 Sèvres

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Refund

The refund will be made as soon as possible and at the latest within 14 days from the receipt of your return package, via the payment method used in your order, if the return has been made in accordance with the rules outlined above.